| Moonwalk Frequently Asked Questions |
| Moonwalks, Moon Bouncers, Party Rentals, Moonwalks In CT, Jumpers And Moonwalk Rentals In Connecticut |
| | | | Frequently Asked Questions | | | |
 





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| Rental Terms Minimum DEPOSIT- $50 is required. We accept cash or credit cards only. No checks. We accept cash only on the day of delivery. Advance credit card payments can be sent from the contact page. Boing Moonbouncers LLC. PO Box 4266 Wallingford CT 06492. Approximately 24 hours prior to your rental date we will call to setup a delivery two hour window time. At time of delivery any balance due must be paid. An adult over 18 must be present at time of delivery to sign our Rental & General Release Agreement. RAIN POLICY: DURING PERIODS OF SEVERE WEATHER CONDITIONS (I.E. RAIN, HIGH WINDS, ETC.) WE RESERVE THE RIGHT TO CANCEL YOUR RESERVATIONS AND GIVE YOU A 100% REFUND GUARANTEED. IF CONDITIONS ARE NOT TOO SEVERE WE WILL GIVE YOU THE OPTION OF KEEPING YOUR RESERVATION PRIOR TO DELIVERY. WE ALSO RESERVE THE RIGHT TO CANCEL ANY PORTION OF YOUR RESERVATION FOR ANY REASON WE DEEM NECESSARY. IF YOU DECIDE TO KEEP YOUR RESERVATION AND THE SAID EQUIPMENT FOR THE TERM OF THIS RENTAL AGREEMENT, THERE WILL BE NO REFUNDS! |
| | | | | | | | |  | Most Bounce Houses are large and need a minimum area of about twenty by twenty square feet. The height is 20 feet. |  |
| | | | 2. Will you put them next to my pool? | | | |
| | | | | | | | |  | No. All moonwalk inflatable's must be kept away from pools and water. |  |
| | | | 3. How many can fit in a Moonbounce ? | | | |
| | | | | | | | |  | Generally speaking, up to 5 at a time is a safe number. This really depends on the size and age of the children. Your supervision and judgment is required, you may limit the numbers as needed. More importantly riders should be sorted by size. Only limited number of riders the same size should be allowed in the ride at the same time . Adults can sit near children only but not bounce at the same time. Babies under 3 years old should not be on the bounce house. Accommodates (Age / Number of Riders) 8 & under: 5-6 9 - 12: 4-5 Teens: 3-4 Adults: 3 |  |
| | | | | | | | |  | Yes. All inflatable units are thoroughly cleaned between each use. We are committed to making sure your children have a clean, healthy, and safe environment in which to play. In addition to cleaning, we also safety check and troubleshoot all equipment. This way, you are guaranteed a unit that is clean and in good working order. |  |
| | | | 5. What if it rains or is windy ? | | | |
| | | | | | | | |  | It is not recommended to operate a bouncer in the rain or if the wind exceeds 15 mph or if it is lightning. If it starts raining, have kids leave bouncer and turn off the fan and let bouncer deflate. Bring fan/blower inside. Once the rain has stopped, turn on the fan to inflate the moon bouncer and dry the inside of the moonwalk thoroughly before using it. |  |
| | | | 6. How safe are bounce houses ? | | | |
| | | | | | | | |  | All our equipment is designed with the highest quality and safety in mind. Each moonbouncer has a warning safety rule list stitched to the inflatable that must be adhered to. You will be given a copy of our safety rules that you will need to sign and understand. Riders must remove loose and/or sharp objects. This includes glasses, jewelry, earrings, no gum, candy, food, drinks, etc. |  |
| | | | 7. What kind of surface is needed for setup ? | | | |
| | | | | | | | |  | A flat level lawn surface that is free of debris such as sticks, rocks, etc. Please clean the area prior to our arrival. Also no overhead obstructions such as branches, electrical wires. etc. We will not set up on gravel, rocks or driveways, or where it may be unsafe, so please check ahead of time and secure the area appropriately. |  |
| | | | 8. We are having a party at the local park or apartment complex, can you drop off a moonwalk ? | | | |
| | | | | | | | |  | Generally no. If you do not own the property please discuss the location with us so we can advise you of our requirements and your best options available. A Lodge pavilion facility is generally acceptable and preferred. |  |
| | | | 9. Do we remove our shoes ? | | | |
| | | | | | | |  |  | Yes, jumping in your socks if fine. HAVE FUN AND BE SAFE! |  |
| Did You Boing Today? Local & Extended Connecticut Areas We Serve *Local Rental Area: Berlin, Cheshire, Durham, Hamden, Meriden, Middlefield, Middletown, Northford, North Haven, Southington, Wallingford. *Extended Rental Area Quote Additional Fee: State wide delivery set up and removal. We can now serve all of Connecticut for your rental needs. Boing Moonbouncers LLC PO Box 4266 Wallingford, CT 06492 U.S.A. Local - 203-265-4069 Copyright © 2001-2012, Boing Moonbouncers LLC. All rights reserved. |
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